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  • Do you take reservations?
    Yes! Reservations are strongly encouraged. We also accept walk-ins, however you are subject to wait times!
  • Is your patio covered?
    Our outdoor terrace possesses retractable side and roof panels and will be enclosed during the months of October - February. The space is able to shield out rain and limit uncomfortable colder temperatures. Our terrace is also equipped with fixed heaters and ceiling fans.
  • Do you have a Happy Hour?
    Happy Hour is Monday - Friday 4PM - 6PM! Check out the menu HERE
  • Do you have to be 21+ to enter the bar?
    The curfew for dining guests under the age of 21 is 7PM nightly. Please make sure all reservations that include those under the age of 21 are before this time.
  • We're celebrating! Can we bring our own cake or champagne bottle?
    Yes! You are more than welcome to bring a cake or dessert. There is a $3 fee per person in your party for any dessert item. If you would like to bring a special bottle of wine or champagne, we have a $25 corking fee. No other outside spirits or food is permitted.
  • What size group can you accommodate?
    For any groups larger than 6 persons, please email info@castellnyc.com with as much detail as possible about your potential group/event and allow 24-48 hours for further information.
  • Can I be seated outside?
    All seating is on a first reserved basis. We will do our best to accommodate guests on the heated outdoor terrace, however it is not guaranteed.
  • I need an itemized receipt from when I dined in, how can I get it?
    For all receipt requests, please email info@castellnyc.com.
  • What are your hours?
    Castell is open daily at 4PM. Please note that due to the frequency of full venue buyouts we are subject to being closed for regular service at any time.
  • I've been calling and no one answers?
    We begin taking phone calls once we open. However, due to our high volume, we may miss your call. Good news is most of your questions can be answered by our info online. If it's regarding your reservation that day, feel free to also text us through Opentable.
  • Is there a dress code?
    There is no specific dress code for Castell! Dress for your occasion. All we ask is that all guests are clothed appropriately.
  • Are you hiring?
    We're always interested in meeting new and eager talent! Feel free to submit your resume to info@castellnyc.com
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